1. Use of Our Website

You agree to use this website for lawful purposes only. You will not:

- Attempt to gain unauthorized access to the website or any databases

- Upload harmful software, malware, or disruptive content

- Use the website for fraudulent, abusive, or harmful activity

We reserve the right to limit or restrict access to the website at our discretion.

2. Accuracy of Information

We work hard to keep our product availability, pricing, and event information accurate. However:

- Inventory may vary between our Sprague and Division locations

- Prices and promotions may change without notice

- Some products featured online may be seasonal or limited in stock

If errors occur, we reserve the right to correct them.

3. Email Subscriptions & Communications

By subscribing to our email list, you agree to receive:

- Store updates

- Promotions

- Event announcements

- Seasonal tips

- Loyalty program information

You may unsubscribe at any time using the link included in every email.

We do not sell, rent, or share email lists with third parties or marketers.

4. SMS / Text Message Communications

By providing your mobile phone number and opting in through our website (via link, QR code, in-store interactions, or direct communication), you consent to receive text messages from Northwest Seed & Pet (NWSP).

Text messages may include:

- Responses to customer inquiries

- Information related to pet supplies, garden supplies, greenhouse plants, and store services

- Optional informational updates such as store announcements, seasonal events, promotions, or service notices

Message frequency varies based on customer interactions and preferences, but will not exceed 1–2 informational updates per month; some customers receive messages quarterly or less.

Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance.

Message and data rates may apply depending on your mobile carrier.

We do not sell, rent, or share mobile phone numbers with third parties or marketers.

Communication preferences (email and SMS) can be updated or withdrawn at any time.

SMS Program Eligibility & Carrier Disclaimer

- By opting in to receive SMS messages, you confirm you are 18 years of age or older.

- Message and data rates may apply.

- Reply STOP to opt out and HELP for help.

- Mobile carriers are not liable for delayed or undelivered messages.

5. Loyalty Program Terms (Astro Loyalty)

Participation in our loyalty program is voluntary and free.
Astro Loyalty manages:

- Your account information

- Rewards tracking

- Promotions

- Frequent buyer redemptions

By joining the program, you agree to Astro’s terms and privacy practices.
Rewards and promotional offers are subject to availability and may change without notice.

6. Event Participation

By participating in Northwest Seed & Pet events (including Holiday on the Ave, Fall Festival, workshops, and community days), you acknowledge that:

- Event details may change or be canceled at any time

- Photographs or videos taken at events may be used for marketing unless you opt out in writing

- You are responsible for supervising any children or pets you bring

We aim to provide safe, family-friendly events and reserve the right to remove individuals who violate event rules or disrupt the experience.

7. User-Generated Content (Reviews, Photos, Messages)

If you submit or tag us in content—such as photos, reviews, or messages—you grant NWSP permission to:

- Repost or share the content

- Use it in marketing materials

- Display it online or in-store

You may revoke this permission at any time by contacting us directly.

8. Third-Party Services

Our website may link to or integrate third-party systems, including:

- Ivorey — for forms, email communication, and website hosting

- Astro Loyalty — for rewards program functionality

- Social platforms (Instagram, Facebook, TikTok, YouTube)

- Google Maps and analytics tools

NWSP is not responsible for content, policies, or changes made by these external platforms.

These platforms may process communications on our behalf, but do not independently market to you.

9. Purchases & In-Store Policies

Purchases made in-store are subject to Northwest Seed & Pet’s posted return and exchange policies.
For animal sales:

- We follow all Washington State regulations

- We do not sell dogs or cats in accordance with WA House Bill 1424

- We support adoption and encourage customers to explore local shelters

For safety and welfare, staff reserve the right to refuse a sale if an animal’s care needs cannot be met.

10. Limitation of Liability

Northwest Seed & Pet is not responsible for:

- Errors on the website

- Interruptions in access or service

- Damages related to website use

- Losses from the misuse of products or supplies purchased

All content is provided “as is” and without warranties of any kind.

11. Intellectual Property

All content on this website, including images, logos, text, branding, and graphics, is the property of Northwest Seed & Pet and may not be copied or reused without permission.

12. Changes to These Terms

We may update or modify these Terms & Conditions at any time. The “Last Updated” date will reflect the most recent update. Continued use of the website indicates acceptance of these changes.

13. Contact Us

If you have any questions about these Terms & Conditions, please get in touch with us using the form on our website or visit either location:

Northwest Seed & Pet
7302 N Division St, Spokane, WA
2422 E Sprague Ave, Spokane, WA