SERVICES FAQ

We are growing this department slowly. So please bare with us. For now, it's phone in only. Please see the DELIVERY page for information.

If you place your order before 4pm, the deliveries will be next day. Orders placed on Fridays will be delivered that following Monday.

If there is a specific item on you would like to order and it's not show on the delivery pages, please let us know and we will do our best to accommodate the request. No guarantee we can get it on right away.

Yes, for deliveries we require a minimum of $30 for your order.

For the first month of this service, it will be free delivery. After June 2026, it will be $5.99 per delivery.

Delivery area is roughly 15-20miles from each store. Division store delivers north of Garland, Sprague store delivers south of Garland. We do not deliver to Idaho.

Yes! There are no long-term contracts. You may cancel your recurring pet waste removal service at any time. Cancellation Request Form

To request a cancellation, please submit our Cancellation Request Form or give us a call. Our team will confirm your request and your final service date, if applicable.

Yes. We kindly request at least 7 days' notice before your next scheduled service. This helps us adjust our service routes and scheduling.

If your next service is already scheduled within the 7-day notice period, it may still be completed and billed before your cancellation takes effect.

If you've prepaid for services that have not yet been completed, we'll review your account and ensure any eligible remaining services are either completed or handled appropriately before closing your account.

Absolutely! If you only need a temporary break due to travel, weather, or another reason, contact us. We'll do our best to accommodate a pause in service whenever possible.

We'll review your request and send you a confirmation once your cancellation has been processed. If we need any additional information, we'll reach out using your preferred contact method.