Photo ID Required for all Returns/Exchanges

To help keep prices low for all our customers and dissuade returns from theft, Northwest Seed & Pet tracks returns and exchanges on an individual level. Effective July 09, 2013, when you return or exchange an item in our retail stores, we require a valid form of photo ID.

Valid forms of ID:

U.S., Canadian, or Mexican Driver’s License
U.S. State ID
Canadian Providence ID
U.S. Military ID
Passport

What information is captured?

It includes ID card identification number, name, address, and phone number.  All information is captured in accordance with state and federal laws regarding consumer privacy.

What are you going to do with my ID information?

The information is stored securely, and you information will not be sold or used for marketing purposes.

What if I don’t have an ID or a valid form of ID?

Our employees will politely ask you to return to the store at a later time with your ID Card or with someone that has a valid form of ID.

Approved and posted on 11-06-2018

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