Our Utility Associates play an integral role in the success of our store. Utility Associates interact with our customers providing superior customer service in providing assistance to customers that need help with heavy merchandise, cleanliness of the store, stocking, and many other activities to maintain the operation of our stores.
Compensation
$16.28 – $16.28 per hour to start, Medical Benefits available after 90 days (60% paid by company-40% by employee), I.R.A. retirement plan available after 1st year, 80hrs. vacation after 1st year based on full time position (40hrs. per week), 6 paid holidays + Paid Birthday time off, Washington State required minimum paid sick leave (1hr. per 40hrs. worked – Maximum of 40hrs per year), 20% discount on purchases.
SUMMARY:
Position is responsible to assist customers by taking purchases from store to vehicles in parking areas; respond to customers; assist other staff; clean floor and restrooms; collect carts; repackage bulk products: and perform miscellaneous tasks assigned by supervisors. Uses forklift to move product between locations. Loads products and drives store delivery trucks to and from store locations, as well as pickup merchandise from other companies. May also require delivery to customers in the Spokane area.
SIGNIFICANT JOB RESPONSIBILITIES:
To provide customer service by smiling, greeting and thanking all customers. To respond to customer questions/requests and explain store policies in a courteous manner. To assist in taking customers’ purchases quickly to vehicles, ensuring that vehicles are not overloaded, and the merchandise is not damaged. To clean store floors, check lanes, carts, restrooms, and parking lot. Safely use cleaning equipment and chemicals. To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately (water, broken containers, floor mats). To perform miscellaneous tasks assigned by supervisors and managers,
substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business. To bring shopping carts into the store from the parking lot so that NO carts are left in the lot. To remove trash from throughout the store. To return merchandise not wanted by customers to their location on the shelf. To change signs, banners and ADs in the front/interior of the store. To assist cashiers by removing bottom-of-cart items. To re-package bulk products. Uses forklift to move product between locations. Loads products and drives store delivery trucks to and from store locations, as well as pickup merchandise from other companies. May also require delivery to customers in the Spokane area.
PRODUCTIONS STANDARDS:
Respond to cashiers call for assistance within 30 seconds.
Perform all daily tasks in a timely manner.
SUPERVISION RECEIVED:
Report directly to the Store Owners, Store Managers, Lead Utility and/or Cashiers.
QUALIFICATIONS:
Knowledge of the department you are applying for is helpful, but willing to train the right person
REQUIRED:
Basic mathematical ability (add, subtract, multiply, divide).
Able to give/receive complex verbal instructions/descriptions to/from
supervisors/co-workers concerning store policy/procedures and use of equipment.
Able to lift over 50lbs.
A stable work and educational history.
The ability to read and write English. Able to read instructions, labels,
numbers, printed paper and forms.
Make judgments concerning customer interaction and the bagging of purchases.
Good interpersonal communication skills.
PREFERRED:
High school diploma or equivalent.
Prior experience in a related type of job.
Prior experience operating a garbage compactor, cleaning/sanitation equipment
and intercom.
Prior Forklift experience
Prior Delivery Truck experience
WORK ENVIRONMENT:
Inside and outside work with variations in heat/cold/dust/humidity.
Exposure to all weather conditions (hot, cold, rain, snow, sun, ice, and wind).
SAFETY:
The employee will not use drugs or alcohol on the job.
The employee will not create a direct threat to the health and safety of others
on the job.
AVAILABILITY:
Position is Full Time (32-40hrs)
New employees will be available to work weekends
Reliable transportation
Reliable Attendance
To be considered for a position at Northwest Seed & Pet, our Job application must be filled out and returned to the location you are applying for. Follow the link below to obtain an application or visit us at one of our locations to acquire an application.
https://nwseed.com/wp-content/uploads/2021/04/NWSP_Employment-Application.pdf
The form below can be used to send us your Job Application:
