We love to see you bring your pet with you to our stores. Northwest Seed & Pet only ask that before you bring them in that they are in good health and that they are current on all vaccinations, so as not to pass on anything to puppies if we have any currently in stock. We also ask that you consider your dogs temperament. If the dog has any aggressive tendencies, we would advise not to bring the dog into our stores. (unless there are adverse weather condition and the dog is already with you – Please do not leave an animal/pet in a car that is to hot or cold). Also make sure that they have had the opportunity to take care of any bathroom needs before they come in.
Valid forms of ID:
U.S., Canadian, or Mexican Driver’s License
U.S. State ID
Canadian Providence ID
U.S. Military ID
What information is captured?
It includes ID card identification number, name, address, and phone number. All information is captured in accordance with state and federal laws regarding consumer privacy.
What are you going to do with my ID information?
The information is stored securely, and you information will not be sold or used for marketing purposes.
What if I don’t have an ID or a valid form of ID?
Our employees will politely ask you to return to the store at a later time with your ID Card or with someone that has a valid form of ID.
Approved and posted on 11-06-2018
No Refunds without the original sales receipt and photo ID*.
Without a sales receipt you will only be given an in-store credit for 90% of the purchase price or the lowest sale price.
All returns must be in like new condition with original packaging.
Exchanges of sizes only on the following – Pet Carriers, Dog & Cat Cages, Muzzles, & Live Traps.
Absolutely No Exchanges or Returns on the following – All Reading Materials & All Grooming Supplies.
All lighting returns must be done within 10 days of the purchase and accompanied by the sales receipt and original packaging – no returns on broken bulbs.
Live Animal returns/exchanges are subject to manager approval within 7 days of purchase and will incur a 20% restocking fee.
Puppies and Kittens – Come with a free veterinarian check which must be performed within 5 days, our guarantee is void if veterinarian check is not performed in this time period. If they fail this veterinarian check or becomes ill within this time frame, they must be returned immediately to the store for refund or replacement. If you choose to keep the kitten or puppy you assume all responsibility for the animal, any veterinarian bills will be at your expense and their will be no returns after treatment has started. Veterinarian check must be through our approved Veterinarian.
Birds – We make every attempt to insure that the birds we sell are in good physical condition. Once the bird leaves our stores its health is in your hands. We do not guarantee birds more than 48 hours once removed from our stores and no cash refund will be given
Live Fish – 10 Day Full Replacement Health Guarantee.
Plants – No returns on Annuals, Vegetables, or Herbaceous Perennials.
*see our FAQ on Policy: Photo ID required for all Returns – Exchanges
Approved and posted on 11-6-2018
Explanation of basic answer: Shipping is determined by the weight, dimensions of the package, and destination zip code, plus one dollar for materials and handling (box/cushioning materials/labels/employee time/etc.) There may also be other surcharges for large or fragile items. Also determining cost is which shipping company you choose to have the package shipped to you (we can ship U.S.P.S, UPS, FedEx, or Freight) Then each of these companies has different levels of service (how quickly do you need your order) ground, priority, 2nd day overnight, etc.
If you call or email us to find out the cost please be patient with us, as there is a lot of factors to determine shipping costs for each shipment. Most cases we will need to first get some basic information and then call or email you back after we have determined an estimate. Usually same day (except weekends and before 8 am PST and after 5 pm PST, as we so not staff this department on these days or before or after these times)
We also now accept Apple Pay and Contactless Credit Cards.
We DO NOT Accept Checks, EBT’s, Cashiers Checks, Money Orders, and Travelers checks.
If you go to the link above it will take you to the Bayer Advanced web site. From there you can view any of the products from them and see the mixing instructions.
Monday thru Saturday – 8:00am until 7:00pm
Sunday – 9:00 am until 6:00pm
7302 N. Division Street
Monday thru Saturday – 9:00am until 7:00pm
Sunday – 9:00 am until 6:00pm